Terms of service
The terms that apply when you browse and buy from Chimera Store.
About these terms
By using this shop or placing an order you agree to these terms. They are between you and Chimera Store. If you do not agree, please do not use the shop.
Your account
Keep your sign-in details to yourself and tell us if you think someone else has used your account. You are responsible for what happens under your account. We may lock an account after repeated failed sign-ins to protect it.
Products and prices
We try to describe and photograph products accurately, but colours and details may vary. Prices and stock are shown for the country you are shipping to and may change until you place the order. If a price is wrong we may cancel the order and refund you in full.
Orders and payment
- Placing an order is an offer to buy. A contract is formed when we confirm the order by email.
- We may refuse or cancel an order, for example when an item is out of stock, a price is wrong or we suspect fraud. If we cancel after you paid, you are refunded.
- Payment is taken in the currency shown at checkout through our payment provider. Taxes and duties are shown at checkout where they apply.
- Subscriptions renew until you cancel, as described at checkout and in your account.
Delivery and returns
Delivery is described in the shipping policy and returns in the returns policy. They are part of these terms.
Gift cards
Gift cards and store credit are redeemed at this shop as shown in your account, may carry an expiry date and are not refundable for cash unless the law says otherwise.
Acceptable use
Do not misuse the shop: no attempts to break its security, scrape it in ways that harm it, or use it for anything unlawful. Reviews you write must be your honest experience.
Liability
Nothing in these terms limits rights you have by law as a consumer, or liability that cannot be limited by law. Beyond that, our liability for a purchase is limited to the amount you paid for it.
Law and contact
These terms are governed by the law that applies to Chimera Store, and the courts there decide disputes, without removing the protection mandatory consumer law gives you where you live. Questions: contact Chimera Store through the contact details shown on this site.